I have a scanner with Virtual ReScan (VRS) that is not scanning properly. How do I solve this issue?

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Any time that you have a scanner with Virtual ReScan (VRS) you must pick Kofax VRS as the scanner instead of the scanner model itself. With VRS you assign the scanner to VRS and then anytime you pick Kofax VRS as the scanner in your scanning software the assigned scanner will be the scanner that is used.